Terms of service

Terms of Service

HIGH MAINTENANCE CO.

Last Updated: November 2, 2026

Welcome to HIGH MAINTENANCE CO. By accessing our website or purchasing from our store, you agree to the following Terms of Service. Please read them carefully before using our website or placing an order.

1. General Conditions

HIGH MAINTENANCE CO. operates an online boutique offering fashion accessories, phone cases, jewelry, handbags, and other lifestyle products.

We reserve the right to refuse or cancel orders for legitimate reasons, including suspected fraud, payment issues, or product unavailability, subject to applicable law.

2. Products & Availability

We strive to display accurate product descriptions, photographs, colors, and pricing.

Actual product colors may vary slightly depending on your device's display settings.

Product availability is subject to change without notice. We reserve the right to modify or discontinue products at any time.

If an item becomes unavailable after an order has been placed, we will contact you regarding available options, including a refund where appropriate.

3. Pricing & Payments

All prices are displayed in U.S. dollars unless otherwise indicated.

Applicable taxes and shipping charges are calculated at checkout.

We reserve the right to correct pricing errors. If an error affects an order already placed, we will notify you before proceeding with any revised charge.

Payments are processed through the payment providers available at checkout.

4. Order Processing & Shipping

In-Stock Items

In-stock orders are generally processed within 1–3 business days, excluding weekends and holidays.

Shipping Partner Items

Products fulfilled by our shipping partners have an estimated delivery timeframe of 2–4 weeks.

Orders containing multiple items may arrive in separate shipments.

Shipping and delivery estimates are not guarantees. Customers will be notified of material delays when required by applicable law.

For additional information, please review our Shipping & Delivery Policy.

5. Returns, Refunds & Exchanges

All sales are generally final.

We do not accept returns or exchanges for changes of mind, personal preferences, or incorrect product selections.

Exceptions apply to damaged, defective, or incorrect merchandise and where required by law.

Customers are requested to report damaged, defective, or incorrect items within 3 days of delivery, including photographs and their order number. This reporting period does not limit rights provided by applicable law.

Approved claims may be resolved through a refund, replacement, or store credit, as appropriate and consistent with applicable law.

For complete details, please review our Return & Refund Policy.

6. Order Cancellations & Modifications

If you need to request a cancellation or modification, contact us as soon as possible.

We cannot guarantee changes after an order has entered processing or fulfillment.

Any cancellation or refund rights required by applicable law remain unaffected.

7. Shipping Information & Delivery

Customers are responsible for providing accurate shipping information at checkout.

HIGH MAINTENANCE CO. is not responsible for delays resulting from inaccurate information supplied by customers, except where applicable law provides otherwise.

If a package is lost, damaged, or incorrectly delivered, please contact our customer support team for assistance.

8. Intellectual Property

All original branding, logos, website content, graphics, and other materials owned by HIGH MAINTENANCE CO. are protected by applicable intellectual property laws.

You may not reproduce, distribute, or commercially use our original content without permission.

Third-party trademarks and product designs remain the property of their respective owners.

9. Website Use

You agree not to use our website for unlawful, fraudulent, or harmful activities.

Unauthorized attempts to interfere with website functionality, security, or payment processing are prohibited.

10. Third-Party Services

Our store uses Shopify and may use third-party providers for payment processing, shipping, analytics, and other business operations.

Certain services may be governed by additional terms or privacy practices established by those providers.

11. Privacy

We respect the privacy of our customers.

Information collected through our website is handled as described in our Privacy Policy.

Please review that policy for details about data collection, use, sharing, and applicable privacy rights.

12. Limitation of Liability

To the extent permitted by applicable law, HIGH MAINTENANCE CO. is not liable for indirect or consequential losses arising from use of our website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or restricted.

13. Changes to These Terms

We may update these Terms of Service to reflect changes in our operations, services, or legal requirements.

Updated terms will be published on our website with a revised effective date.

14. Governing Law

These Terms are governed by applicable laws of the United States and the State of California, subject to any mandatory consumer protections that apply.

15. Contact Information

For questions regarding these Terms of Service, please contact HIGH MAINTENANCE CO. through the contact information provided on our website.